Common Questions

Why should I spay my female dog or cat?

A female dog’s heat period results in about 2-3 weeks of bleeding. For dogs kept indoors, this can be very messy and smelly. This heat period occurs about once every 6 months. Spaying your female dog early can limit health risks associated with intact females like Pyometra (infection of the Uterus) and Breast Cancer (more common among intact females).

Why Should I neuter my Male dog/cat?

Intact males are very attracted to females in heat. Male dogs are generally more aggressive and more likely to fight with other males, increasing the likelihood of injuries. Neutering can relieve future problems like enlargement of the prostate which can cause difficulty urinating and defecating.

When should I spay or neuter my pet?

We recommend that females be spayed before their first heat at 6 months of age. Males can be neutered any time after 6 months of age.

Why is a pre-surgical exam before a surgery required?

It is very important that your animal is given a pre-surgical exam. Once your animal goes into surgery we need to be sure that your animal is healthy, that all questions are answers and that all surgery processes are confirmed and booked.

Answering all of these questions and confirming the patient’s health leads to more successful surgeries without complications. It is important that all these factors and variables are checked beforehand and not on the day of surgery. Our surgeries are performed in the morning and the process is very regimented and strict so that we don’t waste time or put a patient at risk for complications. Without a pre-surgical exam we would spend too much time in the morning examining our patients and tracking down clients with questions and concerns.

What should I feed my Kitten/Puppy?

Optimal health requires that certain nutrients be present in precise balances and amounts tailored to the activity level and needs of each life stage.

We recommend feeding your new pet a premium pet food such as Royal Canin or Purina which chooses the highest quality ingredients in formulas that taste good to your pet. The food should be specially formulated for kitten/puppies. Food formulated for kittens should be fed until your kitten is about 12 months of age. Puppies should eat puppy formulated food until the ages of 4-12 months (varies depending on the Puppy’s growth and development).

Can I feed table-scraps?

Table foods are not recommended. Because table scraps can be tasty for dogs they will often begin to hold out for these and may not eat their dog food. Often table scraps can upset stomachs. Do not feel guilty if your dog is happy to eat one food day after day, week after week.

Do you recommend Wet or Dry Foods?

Feeding dry or canned is acceptable. Each has its advantages and disadvantages. Dry food can be left out for longer periods of time. Canned foods tend to be more appealing to most pets, can be more expensive, messier and can induce a finicky appetite.

Do you have a monthly payment plan?

Yes, we do offer a monthly payment plan through Petcard. Petcard offers our customers the option of financing the full amount or a portion of the costs. Your equal monthly payments can also be customized to suit your budget; payment options can range from six months to five years…it’s so easy.

Petcard offers no down payments, no collateral, has high approval rates, competitive interest rates, easy monthly payments and more. If you are interested in setting up a monthly payment plan to cover your veterinary costs just drop by and complete an application form of go online to

Do you recommend getting Pet Insurance for my pet?

No one plans on their pet getting sick or having an accident, with insurance you don’t have to worry about being faced with unexpected medical bills. With pet health insurance you can ensure that your pet will receive the required medical attention needed. A pet health insurance policy will assist you during unexpected situations by sharing in the cost of veterinary cost for your pet.

Pet insurance allows you to provide your pet with the best possible care. The best time to insure your pet is before they develop any health problems. We also now have direct billing with Trupanion, so we can submit the claim for you and you will have an answer back within minutes of submission!

What is French Heartworm Disease? How can I be sure my dog doesn't contract French Heartworm Disease?

French Heartworm or Lungworm, is caused by a parasitic nematode (roundworm or lungworm), Angiostrongylus vasorum. The roundworm infects dogs and other canine species, such as foxes, and causes canine angiostrongylosis.

Dogs of all ages and breeds can become infected with French Heartworm / Lungworm. However, younger dogs seem to be more prone to picking up the parasite. Finding Angiostrongylus vasorum in a dog should always be treated as soon as possible, as it is an extremely dangerous disease. Left untreated, the infection can be fatal to dogs. However if diagnosed early, it can be treated successfully.

The lungworm parasite is carried by slugs and snails and infects a dog directly through contact. Dogs can become infected when they eat these common garden pests or come in contact with the slime trails these creatures leave in puddles, on grass, on the ground and on objects, such as outdoor water bowls and toys exposed to the outdoors.

Dogs cannot infect each other directly, as the parasite is only infective after first developing inside a slug or snail. The disease is also not transmitted to humans.

What is Euthanasia? And how do I know it's time?

Euthanasia is the procedure to put an animal to sleep, offered for suffering or older animals. The decision to euthanize a pet is one of the most-heartbreaking an owner has to make. This procedure is offered during regular business hours and on emergency. We offer various aftercare options such as communal or private cremation.

Why have oral examinations annually?

Periodontal gum disease is one of the most common conditions seen by Veterinarians today. The problem begins when plaque and tartar are allowed to build up on your pet’s teeth. Plaque harbours bacteria, which can infect gum tissue and roots of teeth resulting in disease and tooth loss. Recent studies have documented that certain heart, liver and kidney diseases may be associated with this bacteria. The first step is promoting oral health is to contact your Veterinarian for an oral examination. It may be necessary to have your pets teeth cleaned. Like people, animals need this professional attention on a routine basis. This cleaning will require your pet to be put under anaesthesia.

Tooth brushing is considered the most effective method of removing plaque. It is important to use a toothbrush and toothpaste designed for pets. Pet toothpastes have flavours that appeal to pets and need not be rinsed.